William Online
The consumer and small business e-billing portal
William On-line is a highly innovative consumer and small business e-billing solution that will help larger companies and organisations such as local authorities and public utilities save money and improve service levels to their customers.
Many such organisations have previously offered e-billing functionality to their customers and been disappointed with a generally very poor uptake – typically less than 5% of their customer base! The fact is that bill-payers simply don’t want yet another password and another user environment to remember – it’s becoming too much trouble. Ironically the organisations which have invested in e-billing facilities have simply failed to make the efficiencies and cost savings that electronic delivery promises
Supporting your transition to e-billing and electronic payment processing is core to the Data Interconnect offer. We will outsource your whole document delivery requirement while actively assisting in your transition towards electronic delivery.
William Online addresses these issues directly.
William is different. It centralises all household bills in one portal, requiring only one password and familiarity with only one environment. It’s easy. And it adds a whole range of useful functions that make using William worthwhile.
Consumers will use William. All the research shows it. A YouGov survey carried out in 2009 found that 78% of consumers would use a site which collected, archived and analysed all their bills in one place. The key to savings and service improvement is uptake. The key to uptake is centralisation and convenience.
A truly radical product, William Online is the solution to the problem of low uptake in the e-Billing field! It is positioned to become the de facto standard for corporate consumer billing.