On the 23rd November 2016 Data Interconnect moved into new offices on the Shrivenham Hundred Business Park, the move sparked major change.
In addition to major financial investment, the move supports a hefty growth strategy and the core focus of 2017, R&D and strengthening resource.
Tom Dodd Noble, Managing Director of Data Interconnect said “Investing in growth isn’t just important for the long-term success of our business – it’s also important for the success of our clients. By investing in new technology, attracting world-class talent and boosting productivity, I believe the next release of WebSend will make a significant difference to our clients bottom-line. The addition of our new cash allocation module, due for first release in 2018, further enhances our integrated receivables platform.
“WebSend simplifies accounts receivable processes and improves the customer experience. WebSend is not only configurable, stable and future proof, we are confident our end-to-end Order to Cash solution is the best in the AR tech market. It has been developed with the end-user in mind.
”The suite will facilitate even faster collections through improved efficiencies, better use of time increasing productivity, reducing DSO and ultimately improve cash flow.” Tom ends.
During 2017, DI invested in a 25% headcount increase. The added resource further supports our current client needs and facilitates a solid onboarding approach for new clients.
Harry Dodd-Noble was appointed the new role of Head of Product in March. Harry joins DI from Deloitte bringing with him a wealth of tech experience.
The introduction of a highly skilled Business Analyst team has changed the approach to R&D. With a clear focus on requirements gathering, the team work very closely with clients and the developers to ensure the specifications are right first time.
Harry begins “The customer journey is paramount; our team of BA’s work very closely with our clients and their customers to enhance the overall customer experience.
“We want to deliver not only what our clients need, but share knowledge, advise best practices and work with them to deliver the best solution.
“Through a seamless interface with our portals, our client’s customers can view their financial documents, retrieve copy documents, view POD’s, raise line item disputes and make payments.
“Credit Managers and Controllers have total visibility of the AR cycle and their customers can securely access their documents, 24/7 from any device.” Harry ends.
In true DI style, one year on after the move, they celebrated with a cake made by one of the new Business Analysts, Rhia McGrady.
It was delicious.