Corrivo Dispute from the eInvoicing experts, Data Interconnect is designed for Credit Management teams everywhere. Corrivo Dispute is an intuitive module of the powerful automated Corrivo Invoice to Cash solution which includes Corrivo Billing, Corrivo Collection, and Corrivo Allocation helping you to resolve Disputes faster.
Managing cases to closure with control
The powerful case management and workflow tools in the Corrivo Dispute module help Credit Managers investigate, track and resolve cases with outstanding efficiency. All relevant documentation and case history are immediately available from one screen making it easy To analyse and resolve cases calmly and quickly. Corrivo Dispute helps track invoice queries and disputes, enabling you to identify exactly which payments are delayed, why they are delayed and tracks them through from escalation to resolution. Corrivo Dispute comes with central audit trail, client/customer portal reporting, preventative dispute analysis along with disputed value, reason codes, dispute status and so much more.
Identify and remediate upstream issues
Queries become disputes when their resolution requires more detailed investigation and information gathering. Corrivo Dispute helps Credit Managers keep track of cases while referring out to other departments or subcontractors. Corrivo lets you organise caseloads by disputed value or days overdue and helps you keep sight of priorities your personal dashboard.
Complex cases present a roadblock to payment, impeding cashflow and straining customer relationships. Corrivo helps Credit Managers to collate information, keep track of priorities, identify patterns and do the important work of settling disputes.