Welcome to Corrivo News

Corrivo News December 2020

Read on to find out more about new and forthcoming features that we’re bringing on stream as part of our commitment to continuous innovation and improvement. Each issue, we will also introduce you to members of our team, so you can put a face to a name.

Corrivo Community: We love hearing from you with suggestions, feedback or ideas. You can follow us on LinkedIn, or Twitter and stay up to date with our latest news. 

Win a Corrivo Travel Coffee Cup!

Can you tell which city is pictured in the image above? The first three people to guess correctly each issue will receive a Corrivo Travel Coffee Cup. 

Just click here to send your answer to us, and we will let you know if you have won. 

What's New

Closed Loop Feedback for EDI

You can now track the progress of documents sent by EDI. Progression through the different EDI systems is reported back to Corrivo where it can reviewed. Any failures are reported within the transaction tile on the dashboard for easy identification and resolution.

Online payment

The customer portal now has a page where the user is able make payment against their invoices. Customers simply select the invoices that they want to fully pay or part-pay and they are re-directed to the preferred payment gateway where a card payment will be processed. Following successful payment, the invoices will be shown on the Corrivo portal as pending until the payment has been reconciled against the invoice, covering the time it takes for the payment to clear and reach your bank account.

Advanced Search Gets Even Better

We have now extended the Advanced Search function so that it is possible to search for Accounts based on a number of parameters such as ‘all accounts on stop’ or ‘all accounts that receive invoices by post’.

Document Stitching

You can now combine documents in a single PDF in an order of your choosing. For example, invoices can be sent with Proof of Delivery documents in one PDF, making it easier for the buyer to review and save documents.

Multi-document emails

We have introduced a quicker and more convenient way to send multiple documents by email to the same addressee. Just select the documents and type in the email address once and they will all be sent to that address.

Whats Coming

Closed Loop Feedback for emails

We are working on a providing confirmation of delivery for all emails sent from Corrivo.  This way, you will know if the email had been delivered to the customer’s email server and will be notified if it has been rejected.

Chase Path selection at source

You can now specify a which chase path an account will be using in your ERP system and this will follow through into Corrivo. You can still apply or change them within Corrivo too.

Group Contacts on Customer Portal

If your credit team has a group email address, we can now show this on the customer portal instead of named individuals.  This way, it’s not always the nominated credit controller for your organisation whose details are shown.

Have your say

We are in the initial stages of enhancing the  reporting capability for Corrivo, especially the Management Information Dashboard.  We are very interested in your views on this. What reports would you like to see here?  Get in touch and share your ideas.

Christmas Opening Times

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    Thursday 24th December

    Office open between 8.45 am – 1 pm and mail collected by 11 am

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    Friday 25th- Monday 28th December


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    Tuesday 29th & Wednesday 30th December

    Office open between 8.45 am – 5.15 pm and mail collected as usual

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    Thursday 31st December

    Office open between 8.45 am – 1 pm and mail collected by 11 am

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    Friday 1st - Sunday 3rd January


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    Monday 4th January

    Office open between 8.45 am – 5.15 pm and mail collected as usual

Meet the Team

Meet Vicky Harris, Account Manager

Vicky joined the Customer Service Team at Data Interconnect Ltd, part time in June 2018. In November 2019 Vicky took on a full time role as a Customer Success, Account Manager, where you will still find her today.

Earlier in her career Vicky spent 14 years based within an Account’s Department, of a Local Newspaper. She starting as a Credit Controller and eventually progressed through many a job role to finally become the Manager of the Accounts Department, overseeing the daily running’s of both Accounts Receivable and Accounts Payable and much more in between. In her spare time Vicky enjoys spending quality time with her family and friends. She also enjoys capturing photography of the great outdoors while on long country walks.

Vicky is always helping customers over the phone, on email and where possible, face to face. Having been in the world of cash collections, she understands the importance and the impact of what a speedy and accurate system can have on an organisation.

Vicky is currently first point of call for a wide range of our existing clients but please do not hesitate to contact Vicky if you have any questions or queries about the service, as a whole, we at Data Interconnect Ltd provide and she will gladly assist you.

 Merry Christmas and a prosperous New Year

From everyone at Data Interconnect Ltd